Volunteer

Welcome to AYSO Region 65 - Rancho Cucamonga! Updated: 08/04/2023 AYSO is an all-Volunteer organization. We could not run a program that serves Rancho Cucamonga and surrounding areas without volunteers. We hope you will join us. To be considered for a volunteer position with AYSO Region 65, you must complete the following: Submit a Volunteer Application via the Sports Connect Registration Management System (RMS) Submit and pass a Sterling Volunteers Background Check * Register thru the CA DOJ State Fingerprint agency (Applicant Services) and complete a LiveScan * Complete ALL of the online courses under the "Safe Haven" umbrella (there are four) - AYSO's Safe Haven - CDC Concussion Awareness - Sudden Cardiac Arrest - SafeSport * Complete ALL volunteer specific training (ie. Coach, Referee, Board Member) - Coach & Referee training requires an online course and an In-Person Class/Field session. - You must complete the online course before attending the In-Person course Exceptions: * volunteers under 18 are not required to complete these items 8U Officials (referees) are exempt from #3 (CA Fingerprint) Travel Team Treasurers need only complete #2 (Sterling BC) and the online course, AYSO's Safe Haven Get started as soon as possible as some courses have pre-requisites that must be met in order to complete your training. You must be a certified AYSO Volunteer trained for the position(s) (Head Coach or Assistant Coach) you have selected before you are eligible to participate with the children on the field for practices or games. Head Coaches must complete their requirements before Roster Distribution and to access the Practice Scheduler to request a Practice Field. Refer to the Region Calendar for these dates. Note: Late signups for uncoached teams may be given additional time to complete the requirements. Please refer to the following sections for additional information and guidance on each of the compliance items. Thank you for volunteering! Updated: 08/21/2023
VOLUNTEER HELP INDEX Registering as a Volunteer Sterling Volunteers Background Check CA Mandated Fingerprinting New for 2022 Check Your DOJ Status AYSOU / LMS How to Enroll in an Online Course How to Enroll in an In-Person Training Event AYSO Certified Volunteer Training SafeSport New for 2022 Download Your SafeSport Certificate Submit a Help Request Coaching & Practice Scheduler Information Referee Training Information Board Members

	BEFORE YOU REGISTER TO VOLUNTEER if you are a parent of a child, an adult without a child or youth that wishes to volunteer, you must have a username to access the system. If you already have a username but cannot remember your password, please do not create another account. Send us an email describing the problem so that we can assist you. email: Joey Catuara or Ivan Monso StackSports now uses SSO (Single Sign On) to manage access to the system. Each volunteer must use their own unique email. You can no longer share the same email among spouses, family, etc. For this reason we suggest you use a unique personal email if you are a New volunteer. If you already have an account, please continue to use that account. If another member of your family would like to volunteer, you can invite them as an Additional Account Holder. This will send them an account invite email with a link to join your account and the children that are participating in our programs. Refer to this page for details: How to create an Additional Account Holder (coming soon) SUBMIT A VOLUNTEER APPLICATION... Login to the Sports Connect Registration Management System (formerly Blue Sombrero) with your own username. Please DO NOT submit a volunteer application for anyone other than yourself. Doing so will create various problems within the system. - When you login you will be at the My Account screen - Click Volunteer (on the left), then click Find Volunteer Roles Update (06/2023): If you have an existing volunteer application this has changed. Scroll down past the last volunteer application in your account Click "+ Volunteer" to submit your volunteer application See here for an example - Select the Program and Division for which you would like to apply, then select a Team Staff position. Note: If you have registered your child(ren), the system will default to display the Team Staff positions for their Program and Division. To volunteer for a different Program or Division (eg, to register as a Referee)... - Click Show All Available Opportunities (the button is at the bottom of the screen) - The system will then display all of the available programs example: to volunteer as a Referee, choose MY22 Board and Referee Volunteer Reg - Click View Divisions next to the program name that you would like to volunteer, - Click the desired Division, then click View Selected Opportunities - Click Select for your desired Team Staff position - When asked Who would you like to sign up for this role?, click Signup a registered user and select yourself (should be the first option). Your name should appear as being selected. Reminder: Please DO NOT select the second option, Sign Up a New User - Click Continue to proceed... VOLUNTEER CONTACT INFORMATION, USE YOUR LEGAL NAME! You must use the name that appears on your Government Issued ID. If you did not use your Legal Name when you created your username/account, please Edit this information BEFORE you submit your Volunteer application. The Background Check will require your Legal Name. For example, do not use Dave, Jen or Jenny, Bill or Wes if your Legal Name is David, Jennifer, William, Wesley, etc. If you submitted your volunteer application without your legal name, please delete the vol app and resubmit another vol app with your correct Legal name. Again, the name that appears on your Govt ID. Complete the form and click Continue. Thank you for Volunteering!
	STERLING VOLUNTEERS BACKGROUND CHECK: Anyone who would like to volunteer as a Coach, Referee or Board Member MUST consent to a criminal background check in order to determine whether they are eligible. Please refer to AYSO's Policy on Criminal Background Checks for more information. Changes in your clearance, either since your last background check or as a result of any of the monthly updates, may affect your eligibility to volunteer. Shortly after you submit a volunteer application, if you are a new Volunteer or your background check has expired or near expiration you will receive an email from Sterling Volunteers (see below) asking you to complete the AYSO Volunteer Application. You must click the link in the email to successfully complete this process. Look for that email (make sure to check your Spam folder) and complete this step as soon as possible. Please add the email: [email protected] to your contacts to ensure you receive all future communications. Search Tip: You can search the Subject for: "Here's the link to complete your AYSO volunteer application" or search for the email "[email protected]" or other general search term such as: "American Youth Soccer Organization".. Sample eMail: click below to see a larger image If you find the email and the link has expired, you must contact Sterling Volunteers and they will send you a new email (see below for contact info).
	If you cannot find the email, you can try to resend it - Login to your account - Click Volunteer - From the My Roles & Certificates summary, select the box for Risk Status, then click Renew & Update - You will be asked to confirm your contact information, then click Submit Note: During this process the system will imply that you have submitted the Background Check or initiated the process. You may also see the wording Submitted for the season / Pending Verification on your Volunteer Summary screen. This is misleading and not correct. This only resends the email you should have received when you submitted your volunteer application (see the example above). If you do not receive the email or you are unable to check the Risk Status box (sometimes the box will be disabled), please contact Sterling and tell them you have not received the email. We recommend you call Sterling rather than send an email for a faster response as this requirement is time sensitive. YOU HAVE NOT SUBMITTED YOUR BACKGROUND CHECK UNTIL... - You find the Sterling email and click the link - You validate your information in the Sterling Volunteers website and submit your personal information. - You will see a Congratulations! message and receive a final email from Sterling stating, "You Did It!" MIDDLE NAME or MIDDLE INITIAL The system may generate a message in regards to the Middle Name and may not let you continue. If you encounter this issue, select the option indicating you do not have a Middle Name (even if you do). This will allow you to successfully complete the process. We will follow-up with AYSO if this results in any issues with your Background Check. DO NOT LOGIN TO THE STERLING WEBSITE DIRECTLY, YOU MUST INITIATE THE BACKGRUND CHECK FROM THE EMAIL. If you access the site directly, your AYSO volunteer profile may not be updated with the background check. This will require additional steps to correct the problem and needlessly delay the process. GOOD DEED CODE If you are prompted for a Good Deed Code (GDC), STOP! You have likely logged in to the site directly. AYSO does not utilize a GDC. Close the browser session and return to the email to launch the Background Check.

	BACKGROUND CHECK EXPIRATION / RENEWAL When your Background Check is near 30 days from expiration you will receive an email notification from Sterling that your Background Check is about to expire. You can also see the Risk Status Expiration Date on your Volunteer Summary. Refer to this page to: Renew Your Background Check IMPORTANT: You must successfully renew and pass your Background Check before the expiration date. Failure to do so will revoke your volunteer privileges. You are not eligible to participate in practices or games if your Background Check has expired. Sterling Website Login Issues If you encounter any problems logging into the Sterling website, for example you cant remember your username or password, try the follow ing links. Forgot username: https://app.sterlingvolunteers.com/en/Mains/Login/ForgotUsername Forgot password: https://app.sterlingvolunteers.com/en/Mains/Login/ForgotPassword If you are not able to reset your login information or have not received a reset email, please contact Sterling Support. They are the only one's that can resolve these issues. Updated: 08/20/2022
	CA MANDATED FINGERPRINTING - CALIFORNIA AB 506 BACKGROUND CHECK/LIVESCAN UPDATE FOR CA VOLUNTEERS Effective, Jnuary 1, 2022, youth sports volunteers in California MUST have a Live Scan Fingerprint as required by the California Department of Justice to exclude individuals with a history of child abuse. This applies to all adult Coaches, Referees* (except 8U Referees "Officials") and Board Members. This is IN ADDITION TO, the Sterling Volunteers Background Check covered in the previous section. LiveScan Fingerprinting is done only ONCE unless there is a gap in volunteer service of 5 or more years. AYSO will continue to get monthly updates from the DOJ. Q. Do I have to do this if I am fingerprinted for my work or other volunteer organization? A. YES, this is a State of California requirement. You MUST register prior to the event or appointment. You cannot show up the day of the event or go direct to a Livescan location and expect to be fingerprinted. If they can accommodate you, you will have to register on your phone at the event or location. Register thru the Applicant Services website, the process is very fast. You have two options... 1. AYSO Region Event: Recommended - AYSO is billed directly at a lower rate and helps reduce the overhead of processing reimbursements. See below for upcoming events. 2. Schedule an Appointment at a LiveScan location You will pay the fee. appx $25. If you selected Option 1 (Region Event), select the following when the screen updates: If you selected Option 2 (Schedule an Appointment), select the following when the screen updates: UPCOMING LOCAL LIVESCAN EVENTS When you register, use the same legal name & email used to access the Region 65 website. When prompted for Region Number, select 1G65 After You Register You will receive an email with a QR code. Print the email and take it to your Livescan screening. Ask the clerk to write down your ATI number on your paperwork. This information will be required if your results are not verified in a timely manner (2 to 3 weeks). If you chose an appointment, please submit your receipt to Joey Catuara for reimbursement. Email: [email protected] After You Have Completed the Livescan Process: If you participated in a region event or made a personal appointment and your CA Fingerprint Background Check has NOT been verified after 2-3 weeks, please visit this page for details on how to Check Your DOJ Status. Updated: 1/23/2023
	AYSOU / etrainu Learning Management System (LMS) NEW for the Spring 2022 season AYSO has migrated to a new LMS platform which requires you to submit a volunteer application for the current Membership Year (MY) to access the LMS. If you have signed up as a volunteer for the current season please continue, otherwise please submit your Volunteer application. Login to your Sports Connect account, go to Volunteer (on the left) , then click the AYSOU button in the My Roles & Certificates (Volunteer Summary) screen. You will be automatically logged in to the LMS, a separate login is no longer required. Yay! If you do not see the AYSOU button or experience a Login error, there may be an issue with your account. Send us an email and we will look into the problem: [email protected] Note: If there are multiple volunteers linked within the account, the AYSOU button will only appear in the My Roles & Certificates screen for the user that is currently logged in to Sports Connect. As with Volunteer Registration, each volunteer MUST login to the LMS with their own username. This ensures that the correct volunteer is credited with taking a course. For example, spouses cannot watch an online course together and expect it will satisfy the training requirement. You must each take the course separately. ACCEPT THE TERMS & CONDITIONS The first time you access the new LMS, you will be asked to accept the Terms & Conditions. HOW TO ENROLL IN AN ONLINE COURSE Note: Make sure to download a pdf copy of the certificate for each course you have completed for your records. If a problem occurs and the LMS does not update the course information, this is the only way we can provide proof to AYSO that you completed the course. Without the certificate you will need to retake the course. HOW TO ENROLL IN AN IN-PERSON EVENT Note: Most In-Person courses have an online prerequisite. Please make sure you complete the online course prior to attending an In-Person event and refer to the course details for any specific requirements or instructions. Updated: 01/31/2023
	VOLUNTEER TRAINING To be considered a Certified Volunteer for AYSO Region 65, you MUST complete the following online courses that are part of the Safe Haven "umbrella" AND the volunteer specific training for a particular position such as Coach, Referee or Board Member. Safe Haven - AYSO's Safe Haven - CDC Concussion Awareness - Sudden Cardiac Arrest (SCA) - SafeSport (New as of Jan 1, 2022) * Note: The first three courses are available on AYSOU. * SafeSport is taken on an external website (see below).
	SAFESPORT The 2017 SafeSport Act has expanded Mandated Reporters to include adults authorized to interact with children. Due to this expansion, that includes AYSO and it requires training on child abuse and mandated reporting. Effective, January 1, 2022, U.S. Soccer will no longer allow equivalent training and has mandated SafeSport training. The training is the full course in the first year, which is 90 minutes followed by annual "Refresher" updates which are 30 minutes (see below). You will receive a reminder email when your SafeSport course is due to expire. You must take the next course before expiration to maintain your volunteer status. Youth Volunteers (under 18) are not required to take this training. Note: This is a new course under the Safe Haven umbrella. It DOES NOT replace the online course, AYSO's Safe Haven, both courses are required. SafeSport Trained - U.S. Soccer Federation Refresher 1: Recognizing and Reporting Misconduct Refresher 2: Preventing Misconduct Refresher 3: Creating a Positive Sport Environment WARNING: Please do not go direct to the website to create an account. Many volunteers are experiencing problems when doing so. Please follow these directions. Thank you! You will take the course at the U.S. Center for SafeSport website. (third party website) To begin your SafeSport training, click HERE or copy & paste the following url into your browser: https://safesporttrained.org/?KeyName=tsVWe36Xa6PS3b5NzOug Creating Your Account You will be prompted to create an account to begin the training. Please take note of the following: - First & Last Name: use your legal name, should be the same as what you provided in Sports Connect - Email: use the same email you used for your Sports Connect username/email. If your name or email do not match what you submitted in Sports Connect, your SafeSport certification will not update automatically in Sports Connect. You will have to send us a pdf of your cert, see below. Other Required Fields: - Postal/Zip Code - Language - Organization Member ID: type "n/a" - Date of Birth - Name of Sport or Community Organization: type "ayso" When you have completed your responses, click Sign Up The system will configure your account and you will be asked to accept the Terms & Conditions, click I Agree and you will be presented with the following Dashboard...

	This is the Correct Course	If your account was created properly, you should see the following course listed under My Courses. SafeSport Trained - U.S. Soccer Federation (90 mins) The course is FREE for AYSO volunteers. If you see a $20 Fee for the course, see a different set of courses or no course at all, your account profile was not configured properly. If you do not see this course, you will need to click the Enrollment Key button on your Dashboard, then enter the following key: tsVWe36Xa6PS3b5NzOug. If a msg appears stating you are already enrolled but do not see the course pictured to the left under My Courses, you will need to submit a help request to resolve the problem (see below). The following SafeSport courses are 15 mins long and DO NOT satisfy the CA state requirement: SafeSport for Kids SafeSport for Volunteers Abuse Awareness and Prevention SafeSport For Youth Athletes There are several other courses in the Course catalog, SafeSport Trained USSF is the only course that will be accepted.

	Download your SafeSport Certificate If you have previously taken the 90 min SafeSport course through another organization such as US Soccer OR if your Sports Connect Volunteer Summary does not show that you have completed this course, you can download a pdf of your certificate and send us a copy to satisfy this requirement. Visit the SafeSport website: https://safesporttrained.org Go to the menu, select Transcripts. You will see the completed course in the Certificates section. Click Download to download a pdf of the SafeSport certificate and email the pdf to [email protected] We will upload your cert and verify it with AYSO. Submitting a Help Request to the US Center for SafeSport If you need assistance accessing the website, have issues with your account profile, don't see the correct course or other problem, please click this link to Submit a Help Request. Updated: 08/04/2023
	COACHES You MUST BE at least 18 years old, passed a Background Check and go to a Livescan location to be Fingerprinted. There are NO exceptions to this AYSO policy and CA requirements.. - All Head & Assistant Coaches (reqs apply to both equally) must be certified for your desired division. You must complete the appropriate online training course(s) prior to attending the corresponding In-Person Classroom and/or Field Session. - If you are seeking to coach in the 14U/Intermediate or 16/19U Advanced division, you must satisfy all training and prior experience (1 Year or Season In-Grade) requirements. - A higher level certification does not give you a pass if you wish to coach a lower division. - If you are a Double Head Coach, you must be certified for each division you wish to coach. Please refer to the AYSOU Courses page for more information. Head Coach Volunteer Application Asst Coach Request If you are a Head Coach and know who you will be working with, be sure to provide us with your desired Assistant Coach when you complete the volunteer application. Please make sure to have your Asst Coach register ASAP. It is extremely important to signup, submit & pass the background check and complete the minimum required online training courses as soon as possible. Training requirements are the same for both Head & Assistant coaches. Player Requests Generally, the Head Coach will select their child(ren) and can make a second request. Typically, the second request will be the child(ren) of the Asst Coach or other volunteer. This could result in more than two players if there are twins or siblings near in age (within the same division). If you know your requests, please provide their names as it will assist the Registrars when they begin to form teams. You can also opt to wait until Draw Night to make your requests. Preferred Practice Field Information When you fill out the Head Coach volunteer application, make sure to select your Preferred Practice Field information, primarily your Location, Days & Time. Please try to select either a standard M/W or T/Th practice. We may not be able to accommodate all special requests (M/Th, M/F, W/F, etc) so please provide any details re your situation. We will reach out to you if we need any additional information. We will resume using the Practice Scheduler for Practice Field selection this season. The information you provide for your Preferred Practice Fields is used to assist us in developing the practice schedule ONLY! This is NOT your Practice Field, Day, or Time. YOU WILL MAKE YOUR SELECTION(S) WHEN THE PRACTICE SCHEDULER OPENS. Go to the Coaches \| Practice Scheduler page for more information.